FAQ

Common questions.

The ones we hear most often. Each service has its own FAQ too, linked from the bottom of this page.

Fixed scope, fixed priceWorks with the tools you already haveYou own everything we build
Tools we live in
Google Ads
Google Analytics
Google Business
Meta Ads
WordPress
Shopify
Stripe
Mailchimp
HubSpot
Xero
Facebook
Instagram
Google Ads
Google Analytics
Google Business
Meta Ads
WordPress
Shopify
Stripe
Mailchimp
HubSpot
Xero
Facebook
Instagram
What it costs

Pricing

How we charge, what it costs, and what you are actually buying.

Why is the audit not free?

A free audit always ends up being a sales pitch, and you can feel that when you read one. If it costs us nothing to produce, it is designed to sell you something. Paying for it means we work for you, we can tell you to do nothing, and you keep the document whatever you decide. From £350.

What does a website cost?

From £800, fixed price, agreed before anything starts. The audit tells us what the site actually needs, so the number is based on your situation rather than a package we picked off a shelf. No scope creep, no hourly billing.

What is the £29.99 a month for?

Hosting, security, backups, and the dashboard: where people came from, what they did, and which of them turned into an enquiry. No contract. Cancel whenever you like and take the site with you.

How do you charge for ads and SEO?

Quoted per job, added one at a time, only when there is evidence it is worth doing. No bundle, no lock-in, no monthly retainer that nobody ever has to justify. Your ad spend goes straight to Google and stays yours.

Where we start

The growth audit

What the audit covers, and what you get at the end of it.

What is actually in it?

Your website, your Google Business Profile, your reviews, where you actually rank for the searches that bring work, and what your competitors have that you do not. Then a realistic number for what you are losing, and two priced options: the cheap fix and the proper fix.

How long does it take?

Days, not weeks. You get a document you keep, whether or not you ever work with us again.

What if the audit says I do not need anything?

Then that is what it says, and we will tell you. We would rather be the people who told you the truth than the people who sold you a website you did not need.

How we work

The work itself

The order we do things in, and why that order matters.

Will you run my Google Ads?

Only once the website can convert what the ads send it. Pointing paid traffic at a site that cannot convert is buying clicks that leak straight back out. If the site is the problem, we will say so rather than take the ad budget.

Can you get me to the top of Google?

Nobody can promise that, and anyone who does is lying to you. What we can do is fix the things that actually move you: your Google Business Profile, your reviews, the service pages you never wrote, and the technical problems holding the site back.

How long does a build take?

Usually two to four weeks once we have the content, depending on how many pages there are.

Will I lose my Google rankings with a new site?

Not if it is done properly. Old URLs get redirected to their new equivalents so the rankings you have already earned carry across. This is the step cheap builds skip, and it is why people lose traffic overnight.

Straight answers

Is this for me?

The honest version, including when the answer is no.

What if I just want a few more jobs, not to treble the business?

That is fine, and it is most people. The point is knowing which marketing produced which job, so you can put money into what works and stop paying for what does not. Whether that means a steadier month or a much bigger business is up to you.

Do I own the website?

Yes, all of it. The site, the domain, the content, the ad account, the data. If you leave, you take everything. Nothing is held hostage to keep you paying.

We are quite small. Are we too small for you?

Probably not. Most of the businesses we work with are owner-run, somewhere between one person and twenty-five. If you are too small for this to pay for itself, we will tell you at the audit stage rather than take your money.

What if I already have an agency?

Then the audit is a second opinion, and a cheap one. If they are doing a good job, it will show. If nobody can tell you which of their work produced actual jobs, that will show too.

The growth audit

A proper look at your business. A costed plan you keep.

We go through your site, your Google listing, your reviews and your competitors, and come back with what is costing you work, what it is worth fixing, and two priced options. Yours to act on, with us or without. From £350.

Request a growth audit → From £350 · turned round in days · yours to keep
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